Telemarketing, Sales & Customer Support Services
The services we render are tailor-made for success, ensuring that they fit your requirements. The GWS BPO Services is focused on equipping representatives to liaise with contacts and customers to achieve tasks. The agents handling voice & non-voice processes are given the updated information on products/services of clients across the globe. The internal research is done by our team of efficient professionals with support from the managers and supervisors. Processes in GWS incorporate customer service, retention/cancellations, tele-sales, order taking, appointment setting, lead generation, 3 level technical support, direct response, infomercials, call quality audit program, customer loyalty programs, as well as market research and surveys.
Telemarketing & Telesales Specialist
Customer retention is based on sound business intelligence.
Our Services Include
Both Voice & Non-Voice
- Non Voice Services
- Voice Services